What we collect
When you submit a quote request, call, or email us, we may collect details such as your name,
phone number, email address, service location, property information, and project notes. We also
gather basic analytics about site usage (pages visited, device type, referrer URL) using
privacy-focused tools that do not store personal identifiers.
How we use your information
- Preparing project estimates, scheduling site visits, and coordinating service crews.
- Responding to customer service inquiries and post-project follow-ups.
- Sending maintenance reminders or seasonal offers (only with your consent).
- Improving our website performance and service offerings.
Sharing and disclosure
We do not sell or rent your personal information. We may share limited details with trusted
partners who help us deliver our services (for example, payment processors or insurance
providers), and only when necessary to complete the work you request. These partners are bound
by confidentiality agreements. We may also disclose information if required by law.
Data retention
Project records are kept for as long as needed to fulfill our contracts, maintain warranty
obligations, and meet legal or regulatory requirements. You can request deletion of your
personal data at any time, subject to obligations we must keep for legal purposes.
Your choices
- Request a copy, correction, or deletion of your personal information.
- Opt out of marketing communications through the unsubscribe link or by contacting us.
- Disable non-essential cookies via your browser settings.
Contact us
Questions about this policy or your data? Reach the Bow Tie Power Washing privacy team at
privacy@bowtiepowerwashing.ca or call
(403) 555-2345.